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Frequently Asked
Questions
Q.
Do all SPITZLIFT cranes come with a mount?
A. We offer a complete
solution which includes everything needed to mount to a 2” receiver.
However, because there are more than 13 mounting options and many
different applications for the SPITZLIFT, the mount is generally
purchased separately.
Q.
How long does it take to install the SPITZLIFT?
A. A Surface Mount Kit
into a pickup truck – about an hour and a half; a Bolt on/ Weld On -
about twenty minutes; a Bolt On Post Mount onto a service body truck
- about 1 hour; a Truck Receiver Hitch Kit – about 2 minutes.
Q.
Does the SPITZLIFT come preassembled?
A. Yes, the SPITZLIFT
comes assembled in the box.
Q.
Does the Surface Mount Kit base take up the hauling room in my
pickup truck bed?
A. No, the Surface Mount
Kit lays flat in your pickup bed when not in use allowing you to
haul at full capacity.
Q.
Can I purchase more than one mounting base and use the same
SPITZLIFT in all of them?
A. Yes, the SPITZLIFT is
designed so you can outfit a fleet of vehicles with bases and
purchase only one lift.
Q.
If I let go of the handle while lifting a heavy object, will the
object I’m lifting fall to the ground?
A. No, the safety disk
brake on the manual hoist allows you to take your hands off the
handle. Your load will not fall.
Q.
Must the SPITZLIFT be used on a vehicle only?
A. No, the SPITZLIFT
modular cart and our mounting brackets can be used almost anywhere
(i.e., from a work bench, platform to a semi-tractor trailer).
Q.
What material is the SPITZLIFT crane and mounts made of?
A. The crane is made from
anodized, structural, aircraft grade, aluminum. The mounts are made
from powder coated steel with the exception of the universal holster
base, which is the only mount made of aluminum.
Q.
Can I order replacement parts for my SPITZLIFT?
A. Yes, just give us a
call at 1-877-SPITZLIFT (774-8954).
Q.
Does the SPITZLIFT come with a warranty?
A. Yes. All
SPITZLIFT products, except for the hoists, are warranted for six
years (purchased after 8/01/2009) against defects and workmanship.
DC and AC hoist motors are warranted for one year. Manual hoist are
warranted for 5 years. The straps are warranted for one year.
Warranty does not apply to cable or synthetic rope.
Q.
Can I return my SPITZLIFT?
A. Yes, within 30 days of
original purchase but the SPITZLIFT must be in its original
packaging and in resalable condition. Please call first to get a
manufacturer's RGA number (Return Goods Authorization),
1-877-SPITZLIFT (774-8954). |